Sassa Outreach Success: How One Councillor Brought Services to Diepsloot |
Residents save taxi fare and long queues as services come to their neighbourhood |

The Morning Commute That Costs Too Much
Anyone who has queued for a Sassa grant in Midrand knows the math. Taxi fare from Diepsloot. Hours lost to queues. The return trip home with nothing resolved. For residents living on the margins, this is not an inconvenience. It is a financial wound that opens every time they need basic government services.
Ward 95 Councillor Julius Maake watched this happen to his community. He saw pensioners spend their grant money on transport before they even reached the office. He saw mothers miss work to stand in lines that moved slower than Joburg traffic. He decided the system needed to bend toward the people it serves. Bringing the Office to the People
On 14 May, Sassa officials set up at the Diepsloot Youth Centre. They brought the full suite of services. Social grants. Social relief of distress applications. Grant reviews. The Community Policing Forum backed the event. Residents arrived from early morning.
Mmakgomo Sekgala of Sassa confirmed the outreach covered all standard services. The programme runs annually to reach communities far from main offices. This year, Diepsloot was the focus. The Response Was Immediate
Turnout exceeded expectations. The demand was clear. Sassa has now scheduled follow-up sessions for 18, 27, and 28 May. Residents who missed the first day will have three more chances to access services without leaving their neighbourhood. The Bottom Line
This is what happens when local government listens. Maake identified a real cost burden on his constituents and removed it. Residents saved on taxi fare. They saved time. They accessed services with dignity rather than desperation. For a community where every rand has a job, that matters. The remaining sessions are on 18, 27, and 28 May at the Diepsloot Youth Centre. No transport required. No queues in Midrand. Just services where they should have been all along. |
More from Joburg Insider

Sep 22, 2026
Privacy and access meet in the matric-results appeal
The Supreme Court of Appeal will hear a challenge over publishing results by examination number, with learners’ privacy and public access at the centre of the dispute.

Sep 22, 2026
More ways to get grant help
Online applications, WhatsApp support and free office Wi-Fi offer more ways to access grant services, while personal assistance remains available.

Sep 21, 2026
A chance paddle became a bigger ambition
The Gauteng kayaker has represented South Africa overseas and is developing her coaching skills alongside her own sporting ambitions.

Sep 21, 2026
Homemade carts take over Sandton Drive
The wild unpowered go kart race returns to Sandton Drive on 20 September 2026. Teams can still apply to compete.

0 Comments
Join the conversation
Be the first to comment
Share your thoughts above.